What is it like to provide quick support with Splashtop SOS? Trusted technology used by more than 30 million users for remote computer access. Others limit you to only remotely supporting computers in their base package and charge up to $1,579.20 per year just for their mobile add-on. Others cost 3x, 4x and even 5x or more compared to SOS.Ībility to support Windows, Mac, iOS and Android in the base package with a free mobile add-on included. Splashtop SOS starts at $199 per technician per year or a little more to add unattended computer support. Why is Splashtop SOS the best choice for quick support? These solutions all work in a similar way and are useful for MSPs (managed service providers), IT and support teams assisting users and power users who assist their friends and families. Some of the popular tools for providing quick support are Splashtop SOS, TeamViewer, GoToAssist, and LogMeIn Rescue. What are the top most popular quick support solutions? The technician enters it into their app and can then remotely access the computer or device, view the screen, and remotely control the computer or device (where the operating system allows it). The user gives the access code to the technician. With quick support, the end-user generally downloads and runs a small program that displays an access code. You can keep the software on your computer for future assistance.Quick support is a solution for remotely accessing computers and mobile devices to provide support when you don't have an unattended support agent program running on the device.
Close the QuickSupport application to terminate the remote control session.Allow remote control to the Technology Services technician by providing the ID and password.A new password is generated every time you launch the program. You will see a window with an ID and password.Double-click the QuickSupport icon to run the file. Click and drag the QuickSupport icon to your Applications folder to install on your computer. Please note - Windows users may get a warning from your Antivirus software when launching QuickSupport. Windows: Simply double-click the EXE file you downloaded. A DMG (disk image) file will download to your specified location. Macintosh: Click the Macintosh download link. An EXE file will download to your specified location. Windows: Right-click the Windows installer link and select "Save File As". Windows 10 (version13) | Macintosh (version 11) Do not run QuickSupport and allow remote control of your computer unless you are on the phone with a technician and expressly consent to remote support. QuickSupport should only be run when you are on the phone with a Technology Services technician. QuickSupport is a tool used by the Technology Services Help Desk to provide remote computer assistance. Installation and Use Instructions for QuickSupport
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